- Home
- Privacy Policy
Privacy Notice
This Privacy Notice for "INSPIRED TOURS BEOGRAD" ("we," "us," or "our"), describes how and why we might collect, store, use, and/or process your information when you use our services ("Services"), such as when you:
- Visit our website at http://www.serbiainspiredtours.com
- Engage with us in other related ways, including any sales, marketing, or events
User privacy protection
On behalf of "INSPIRED TOURS BEOGRAD", we are committed to protecting the privacy of all our customers. We collect only the necessary, basic data on customers/users and data necessary for business and informing users in accordance with good business practices and in order to provide quality service. We give customers a choice including the ability to decide whether or not to delete them from the mailing lists used for marketing campaigns. All user/customer data is strictly kept and is only available to employees who need this data to do their job. All employees of "INSPIRED TOURS BEOGRAD" are responsible for respecting the principles of privacy.
Information we collect
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us and our Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, contact or authentication data, billing addresses.
Sensitive Information. We do not process sensitive information.
Payment Data. The payment data, such as your payment instrument number and the security code associated with your payment instrument, is processed and stored by our payment processor AllSecure. You may find their privacy notice here: AllSecure privacy notice. At no time is the payment card information available to us.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, or use the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, language preferences, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Information processing and sharing
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We may share your data with third-party vendors or service providers who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows: Data Analytics Services, Payment Processors, Social Networks, Business Partners.
Information safety
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access our Services within a secure environment.
Cookie Notice
This Cookie Notice explains how "INSPIRED TOURS BEOGRAD" ("we," "us," or "our") uses cookies and similar technologies when you visit our website at http://www.serbiainspiredtours.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
About cookies
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner are called "first-party cookies", while cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. analytics, advertising). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons:
- Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and to use some of its features.
- Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
- Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
- Advertising cookies: These cookies are used to make advertising messages more relevant to you.
How can I control cookies?
Most web browsers and mobile applications include a feature or setting you can activate to set your privacy preference not to have data about your online browsing activities monitored and collected. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
Further Information
If you have questions about this policy, you may email us at office@serbiainspiredtours.com or contact us by post at: "INSPIRED TOURS BEOGRAD", 29 Dusana Vukasovica St (Office No.5), Belgrade 11070, Serbia.